DELIVERING FAIRNESS ACROSS CANADA

The Canadian Council of Parliamentary Ombudsman (CCPO) is a council comprised of independent provincial and territorial Ombudsman whose mandate it is to ensure people are being treated fairly in the delivery of public services. All Canadian provinces, along with the Yukon and Northwest Territories, have an Ombudsman, Ombud, Ombudsperson or Citizens’ Representative responsible for providing oversight of government services. Many hold additional legislated responsibilities including mandates for receiving privacy complaints, public interest disclosures, child and youth services, and French language services. While individual mandates differ, all Ombuds value independence, confidentiality, impartiality, and administrative fairness.